SurveyShare Blog

We’re back from the Ohio Education and Technology conference where we met lots of teachers, administrators, and IT professional in schools. Thank you to all who showed up despite the snow and freezing rain!

One thing you’ll notice is the new simplified footer. We’ve replaced the many links that few people clicked on few the most important links the people do use. We also added a few icons for ease of visual reference.

At the same time we are also busy integrating with Salesforce. We have heard the requests from many of our business users and we want to offer you the ability to easily send to your Salesforce contacts. This will soon be possible from within SurveyShare.

In addition SurveyShare is getting a toll-free 800 number! We will start offering phone customer support from noon-5pm Eastern Standard Time Monday through Friday for our Pro Unlimited customers. This change will take place starting on Monday February 21st. We want to hear from you guys!

Many of the changes we make come from suggestions made by you guys. I’m continually surprised and pleased with how SurveyShare is used. To all those who have made suggestions, I thank you! Some of the changes we’ve made in the past and changes we are currently making – phone support – included were either suggested by or arose from customer support requests. So please, if there’s anything we can do, we’re here to help!

SurveyShare is happy to be attending the Ohio Education and Technology Conference in Columbus, Ohio. If you happen to be at this conference, please stop by and see us!

The weather is expected to be icy and blustery, so do be safe and be warm!

You can change the font for your survey!

We have made two important changes to the survey design over the weekend.

The first revolves around the confusing settings pages. On the survey design page there was a link to the survey settings. On the publish page, there was also a link to the publish settings. Two different settings pages, you ask? We agree, this doesn’t make much sense.

We changed the name (and icon) of the survey settings to design options, as that’s what this page is really all about. We hope this clarifies a point of confusion.

To the newly renamed design options, we added a font selection! You may now select one of 12 web friendly fonts for your survey. You may always change the font for each question individually. However, the font selection in the design options allows you an easy way to change the font across the entire survey. We picked several fonts representing different styles that tend to work well across all browsers and all operating systems. We hope you enjoy them!

If you find something confusing in SurveyShare, do contact us! We love to hear from our users and if you think something is confusing, chances are someone else does too. We keep working to provide the easiest, most powerful survey tool around.

We’ve been hard at work since the upgrade making sure everything is in place and adding a few new options for your use!

First, we’re happy to announce that you can clear results from a survey. This is one of the most requested features and we’re happy to release it. This feature comes in use when clearing out test data from your survey, running another set of results, or wiping results after a survey for confidentiality purposes.

Second, we made a small update to the response info screen. You can view the response info screen when you analyze the results for a given survey. The link is near the top. To the response info, we added the ability to randomize the response e-mails when conducting a public or private survey. Both public and private survey types require a valid email address before participating in the survey. This becomes useful when you’re using a survey to take a poll or vote. Determining who has voted is important, but connecting the individual votes to their voters would violate the anonymity of their vote.

Third, the download-able results have been improved. We added a “Use numeric answers” option. When you use numeric answers, we’ll replace the data in your downloaded file with a number to help with statistical data analysis. The first answer is a question has numeric value “1″, the second answer has value “2″, and so forth. We have also made improvements to this section to aid people downloading large data results – 1000 or more responses.

Also, we’re happy to announce SurveyShare will be attending the Ohio Education and Technology conference in Columbus, Ohio from January 31st – February 2nd. If you’re in the area stop by and see us!

SurveyShare has now upgraded!

We are pleased to offer one version of SurveyShare instead of two versions side by side as we have been for 3 months. We have conducted several tests, however should you find anything amiss, do let us know.

We continue to improve and make changes, so stay tuned! I’ll leave you with a quote that made me smile and reminds me to consider the human respondent and not just the data produced:

Everyone takes surveys. Whoever makes a statement about human behavior has engaged in a survey of some sort - Andrew Greeley

We’re preparing for the SurveyShare upgrade tonight and everything is in order! We’ve made several lists and checked them twice. Everyone’s accounts will be migrated to the new version with all surveys and responses intact.

We’re pleased to offer many new features. These features include response filters, additional date and demographic question types, integration with Twitter and Facebook, and improved UI and graphics all around. Some of these have been a long time coming and some of these (Facebook and Twitter) are on the cutting edge of online surveys. In both cases we’re proud to continue to improve SurveyShare for everyone.

Hope everyone had a wonderful holiday! We’ll be checking in post migration to let everyone know how it went. We’re also adding more features in the near future, including clearing responses and integration with SalesForce. There may be one or two more surprises in store as well. If you have suggestions do let us know! Feel free to contact us at support@surveyshare.com.