customer satisfaction survey template

SurveyShare users can write a web based survey, send e-mail invitations to potential respondents, and view responses in real-time. All members can share their surveys and survey results with each other. Our combined set of features and ease-of-use can't be beat by any other system for conducting free course evaluations or customer satisfaction Internet surveys.
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Sometimes, the hardest part of creating a survey is figuring out how to get started. Dr. Bonk and his associates have carefully crafted over 100 quality survey templates in a variety of topics. This resource makes it easy to make this initial step. For example, say that you are interested in surveying students concerning course evaluation. SurveyShare has three different course evaluation templates that are geared towards University level courses. Each template emphasizes different aspects of course evaluation, including the registration process, speakers, materials, facilities, instructor knowledge, preparation, presentation, materials, assignments, exams, and more. You can base a new Internet survey on one of these templates, or use our Item Bank to pull survey items from multiple templates. You can change and rearrange the questions, change the possible responses, and add your own questions to fully customize your new survey.

Each SurveyShare survey is given a unique web address (URL) where respondents can take the Internet survey. You can use SurveyShare to email this web address (URL) to your respondents, or you can distribute it yourself. For a survey whose type is Public, anyone with access to a web browser can respond to it. Public surveys are often used to deploy customer satisfaction surveys. You have the option of securing your survey by making it a Private survey. For a private survey, only those people whom you specify may take the survey. The Private survey type is commonly used to conduct course evaluation surveys.

As respondents complete your survey, you can access the results in real-time. All members can view the results in aggregate, or examine individual responses. SurveyShare provides cross tabulation, charts and graphs to help analyze your data. For more sophisticated analysis, you can download your data to your personal computer and examine it with your favorite software, including Microsoft Excel.

I hope you'll take the opportunity to explore SurveyShare's innovative online survey creation, delivery, and data analysis tools. If you would like some help getting started, or have any questions, please contact us.

Email: support@SurveyShare.com

Follow this link to view sample employee satisfaction survey questions from SurveyShare's survey template library.

Click here for more answers to questions about the SurveyShare Online Survey Tools.
(Includes links to sample surveys in many topics.)

Online Survey Tool Resources and Links

Search Google for employee satisfaction poll

Google search for course evaluation survey templates

Google search for course materials survey template

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e-learning professor Curtis Bonk
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