2005 Employer Practices - Preemployment Background Screening Survey   (Preview Only)

 
   
1) Does your company conduct background checks in the US on applicants?
Yes
No
2) Does your company conduct background checks in the US on employees?
Yes
No
3) Does your company conduct background checks on applicants from other countries outside of the US?
Yes
No
4) Does your company conduct background checks on employees that work in other countries outside of the US?
Yes
No
5) What kind of background checks does your company conduct?
Reference check
Criminal Background check
Current criminal warrant
Civil Records
Previous Work History
Education verification
Motor Vehicle Records
Social Security Number verification
Credit Check
Military Service
Professional Licenses/Certifications
Terrorist search
Workers’ Compensation records
Personal character, reputation interviews
Other:
6) At what stage of the process does your firm conduct background checks?
We check all applicants
We only check final candidates
We only check post offer
Other:
7) Which positions does your firm conduct background checks for?
All positions
Only professional and managerial positions
Only specific categories of jobs such as Financial positions or Security or truck drivers
Only specific sensitive or high risk jobs
Other:
8) Has your firm identified sensitive and/or high risk jobs?
Yes
No
9) If you answered yes to Question 8, what criteria was used for identifying the sensitive and/or high risk jobs?
Position has wide access to facilities/property such as access to top secret/confidential projects or highly sensitive data or expensive equipment or wide IT access or master keys to facilities
Position has access to substantial funds or significant fiduciary responsibility such as CFO or Payroll Manager or Sr. Managers or Accounts Payable staff
Based on clear identification of ‘critical behavior traits’ that a successful candidate should have
Potential of person in position to do harm to others based on nature of the work and/or has access to or deals directly with the public or clients or employees such as equipment operator or occupational nurse or armed security guard or truck driver
Positions for which falsification of skills or experience or background would put firm at substantial risk
Other:
10) Does your firm have applicants sign a separate written release form giving your firm permission to conduct background checks and to get information from previous employers?
Yes
No
11) If you answered yes to Question 10 please identify the information that is inclueded on your written Release Authorization form:
States time period that the Release is valid for/date of expiration
States that Release is in effect until revoked by ex-employee
States that applicant releases your firm from legal liability for providing information regarding their employment history
Request information on Performance Reviews
Request information on Disciplinary Actions related to workplace violence
Makes generic statement about comprehensive background checks will be conducted
Specifically identifies the types of background checks that may be conducted such as criminal records or educational records
Request date of birth
If date of birth requested also includes statements regarding purpose for request and that providing information will not be affect hiring decision
Provides a check box indicating that an applicant has the right to obtain a copy of the report that is provided
Has provision that grants permission to perform future background checks if the person becomes an employee
Form was created by or has been approved by labor attorney
Other:
12) Do you use an external firm to conduct your background checks?
Yes
No
13) If you marked yes to Question 12 above indicating that your company uses an external firm to conduct your background checks place check all of the following approaches you use to search and find the right firm?
Referral from another company
Advertisement in a trade Magazine such as HR Magazine or Workforce or SecurityManagement or Loss Prevention or Security Magazine
Direct mail campaign notification from preemployment background screening firm
www.PreemploymentDirectory.com
Online directory
Online advertisement on a trade or association web site
Online Search enginge Paid or Sponsored listing
Online Search engine general listing
www.Workplaceviolence911.com
Internal research process
Direct sales call from preemployment background screening firm
Other:
14) If you use an external firm, please identify the information that is important for you to have to assist you in choosing a firm to conduct background checks?
  Very Important Somewhat Important Generally Important Not Very Important Not Important at all
Financial stability of the firm
Sales volume
Number of employees
Number of years firm has been in business
Firm uses technology compatible with my firms
Firm has advanced technology tools
Firm has documented Internal Problem Escalation/Complaint handling process
Turn around time for background checks
Types of Checks conducted
Scope of background checks offered, e.g., local, county, state, National, International
Conducts ‘hands on’ checks of court records
Uses National Database
Cost of services
Has comprehensive disclosure release form
How long reports/records are stored
Level of training of their staff
Certification from firm that all of their staff have had criminal background checks on them
Certification that all forms provided in background checking process have been legally approved
Certification of compliance with all appropriate legal statues that impact background checks
Certification acknowledging comprehensive insurance and Errors and Omission are in force
Firm’s level of system security
Firm provides consulting services
Level of customer service provided
Firm's ranking in preemployment background screening industry
Firm has lawsuits against it, judgements, etc.
# complaints filed with Better Business Bureau or other organizations
General reputation of the firm
Offers service guarantees
15) If you use an external firm to conduct your background checks, how satisfied are you with the services you receive?
  Very Satisfied Somewhat Satisfied Generally Satisfied Mostly unsatisfied Rarely Satisfied Not Applicable
Reference check
Criminal Background check
Current criminal warrant
Civil Records
Previous Work History
Education verification
Motor Vehicle Records
Social Security Number verification
Credit Check
Military Service
Compliance with legal requirements, e.g., FCRA, EEO
Professional Licenses/Certifications
Terrorist search
Workers’ Compensation records
Personal character, reputation interview
Consulting services
Quality of customer service
Quality of Internal Complaint process
Willingness to Re-checking or additional verification of accuracy
Procedure for Handling of rejected applicant
Timeliness of Service
Accuracy of Service
Handling sensitive and confidential data
16) How important do you consider the services provided to be to your firm?
  Very Important Somewhat Important Generally Important Not Very Important Not Important at all
Reference check
Criminal Background check
Current criminal warrant
Civil Records
Previous work history
Education verification
Motor Vehicle Records
Social Security number verification
Credit check
Military service
Professional licenses/certifications
Terrorist serach
Workers' Compensation records
Personal character, reuptation interviews
Consulting services
Quality of customer service
Quality of internal complaint process
Willingness to re-check or additional verification of accuracy
Procedure for handling of rejected applilcants
Timeliness of service
Accuracy of service
Compliance with legal requirements, e.g., FCRA, EEO
Handling sensitive and confidential data
17) Are there additional services that you would like for your backgorund screening firm to provide?
18) Which function or department is responsible for conducting and/or overseeing the external firm that conducts background checks?
Human Resources Department
Security Department
Safety Department
Risk Management
Internal Audit
Operations
Other:
19) If you conduct background checking in house, what type of training does the responsible person receive specific to background checking?
Receive Background Checking Certification Training
Receive on the job training
Receive training on our Background checking policy
Attend outside training on background checking
Receive training from a HR or Security Specialist
Read a book on background checking
Does not receive any formal training
Other:
20) If you use an external firm to conduct background checks what type of training does your internal employee responsible for reviewing search results receive specific to background checking?
Receive Background Checking Certification Training
Receive on the job training
Receive training on our Background checking policy
Attends outside training on background checking
Receive training from a HR or Security Specialist
Read a book on background checking
Does not receive any formal training
Other:
21) Does your firm have a written Background Checking policy?
Yes
No
22) If you checked yes for Question 21 indicating your firm has a Background Checking policy please identify the items from the following list that are included in your policy:
Separate guidelines for applicants and current employees
Procedure for dealing with missing information
Procedure for notifying applicants that are rejected
Process for dealing with alleged inaccurate information
Management responsibility to use the information and consequences for not using
Identifies training that internal staff must have
Compliance with FCRA and EEO and other relevant laws
Protection of consumer confidential information
Specifies criteria to be used in checking background such as nature of criminal record or date of offense or relevance to work or number of years past history that is checked or where checked
Identifies audit process to ensure consistency/non discrimination
Requires contractors and temporary agencies to pre-screen referrals
Provision addressing new hire starting to work before background check results are completed
Have process to identify sensitive or high risk jobs
Have process to verify agencies are conducting pre-screenings
Other:
23) How long ago was your Preemployment Background Screening policy created?
Created within last 12 months
Created within last 2 years
Created more than 2 years ago
Created more than 5 years ago
Other:
24) If your firm has a background checking policy what issues or concerns led you to create the policy?
It is normal for us to create a policy when a new process is Introduced
Policy mandated by corporate headquarters
Attorney told us we had to have one
Concerned about consistent treatment of applicants and/or employees to avoid possible discriminatory issues
Professional or trade association recommended we create one
Other:
25) Please mark all of the following items that are included in your firm's Employment Application.
Ask applicants about conviction record
States that marking yes to conviction will not automatically disqualify him/her from consideration for employment
Ask applicants about misdemeanors
Ask applicants about having plead guilty to a felony
Ask applicants about pending trial status for criminal offense
Notify applicants that references will be checked
Notify applicants that their application is good for a specific time period and that if they reapply within this time period he/she will not need to complete new application
Notify applicants that making false statements or material omissions may be grounds for termination
Have a process in place that verifies applicants sign the application
Ask the applicants about use of illegal drugs
Statement made that background checks will be conducted and are valid for future use if person is hired
Ask applicants for resident address for last seven years
Does not include any of the above information
26) Does your firm have a written workplace violence prevention policy?
Yes
No
27) How would you rate the overall success of your background checking program in identifying potentially problematic information about applicants and/or employees?
Extremely successful
Very successful
Moderately successful
Not very successful
Completely unsuccessful
28) How many people are employed by the organization?
Less than 500 employees
Less than 1000 employees
Less than 5000 employees
Less than 10000 employees
More than 10000 employees
29) Is your organization in the public/government or private sector?
Public/government sector
Private sector
30) Is your organization for profit or not for profit?
For profit
Not for profit
31) Your firm's annual revenue?
Less than 10 million?
More than 10 million
More than 50 million
32) Please identify your firm's primary industry
Construction/Minining/Oil & Gas
Education
Financial Services
Government/Public Sector
Health Care/Hospitals
Hospitality
Insurance
Manufacturing (durable goods)
Manufacturing ( non durable goods)
Newspaper/Publishing/Broadcasting
Utilities
Real Estate Management
Retail
Services (non for profit)
Services (for profit)
Software
Technology
Telecommunications
Transportation
Other:
33) Contact Information - Name, Company Name and Email address:
 
   

 


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