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SurveyShare is a Web site for designing and conducting online surveys. Users can write a survey, send e-mail invitations to potential respondents, and view responses in real-time.

 

Store Evaluation Survey Template

This is a preview of a store evaluation survey. You cannot respond to this version of the evaluation survey.
Visit Survey Share for business survey templates including store evaluation survey templates.
 Example Questions for Store Evaluation Example Questions for Store Evaluation
  
1) How many times in the past six months have you shopped at this store?
2) When you shop at this store do you come in to browse, look for a particular item, or both equally?
Browse
Look for Particular Item
Both
Don't Know
3) How often do you find what you are looking for when you shop at this store?
Often
Sometimes
Never
Don't Know
4) How knowledgeable do you find the sales staff about the products we sell?
Very Knowledgeable
Somewhat Knowledgeable
Not At All Knowledgeable
Don't Know
5) How helpful do you find the sales staff at this store?
Very Helpful
Somewhat Helpful
Helpful
Not Very Helpful
Not At All Helpful
Don't Know
6) How friendly do you find the employees of this store?
Very Friendly
Somewhat Friendly
Not At All Friendly
Don't Know
7) How comfortable are you shopping at this store?
Very Comfortable
Somewhat Comfortable
Somewhat Uncomfortable
Not At All Comfortable
Don't Know
8) How competitive do you find the prices at this store?
Very Competitive
Somewhat Competitive
Not Very Competitive
Not At All Competitive
Don't Know

Please tell us how much you agree or disagree with the following statements:

9) This store is clean and well organized.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
10) This store is well stocked.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
11) The sales staff at this store is friendly and helpful.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
12) Have you ever made any returns to this store?
Yes
No
13) How easy was it to return or exchange items at this store?
Very Easy
Somewhat Easy
Easy
Difficult
Very Difficult
Don't Know
14) What was the main reason for your most recent return?
Quality not as Expected
Found Same Item for Lower Price
Item Defective
Wrong Size, Color, etc
Other:
15) How satisfied are you with the store hours?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Very Dissatisfied
16) How satisfied are you with the location of the store?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Very Dissatisfied
17) How satisfied are you with the availability of parking at this store?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Very Dissatisfied
18) What do you like most about this store?
19) What do you like least about this store?
20) What, if anything, can we do to improve your shopping experience at this store?
21) What is your age?
22) Are you male or female?
Male
Female
23) What is the highest level of education you have completed?
24) What is your annual household income, including all earners in your household?
 
 Example Questions for Store Evaluation Example Questions for Store Evaluation
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