Demographic Information (please only include information which you feel comfortable providing.)
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1) Please indicate your gender.
 
 Male 
 Female 
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2) Where are you employed (e.g., city, state/province, and country)? 
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3) What is the primary focus of your organization? (please select the best fit) 
 Agriculture, Forestry, or Fishing 
 Communications (Advertising, Publishing, Entertainment, Media) 
 Construction or Building 
 Consulting or Contracting 
 Education 
 Financial Services, Banking, Legal, Insurance, or Real Estate 
 Government/Public Administration 
 Health or Medical Services 
 Food, Hospitality, Travel, Tourism, or Recreation (e.g., lodging) 
 Industrial or Manufacturing 
 Information Technology or Technology Services 
 Military 
 Non-Profit Organization, Foundation, or Association 
 Public Utilities (Power, Telecommunications, etc.) 
 Transportation (railway, shipping, etc.) 
 Wholesale/Distribution/Retail Trade 
 Other:  
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4) How many people are employed in your organization? 
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5) What is your primary job function? Please select the closest matching description.
 
 Chief Executive Officer or President 
 Chief Learning Officer or Knowledge Manager 
 Chief Technology Officer 
 Consultant or Learning Technology Advisor 
 Corporate Education Manager or Director 
 E-Learning Manager or Director 
 Human Resources Manager or Director 
 Instructional Designer or Content Developer 
 Instructional Technologist 
 Loss Control Manager or Director 
 Performance Manager or Technologist 
 Salesperson, Marketing Manager, or Communications 
 Systems Administrator or Director 
 Technical Writer 
 Tool Developer or Programmer 
 Training Evaluator 
 Trainer or Instructor 
 Training or Human Resources Support Staff 
 Training Manager or Director 
 Web Developer 
 Other:  
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6) Have you attended an e-learning or training related conference in the past 24 months? 
 Yes 
 No
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7) What best depicts your attitude and involvement in e-learning? 
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8) How much knowledge do you have related to e-learning in your organization? 
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9) How much influence do you have on the future plans and directions for e-learning within your organization?
 
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Current State of Online Learning
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10) How long has your organization been using blended learning (i.e., combining online experiences and face-to-face meetings) as part of its employee training?
 
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11) How long has your organization been using fully online courses or programs as part of its employee training?
 
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12) In general, are online courses more engaging or motivating than face-to-face courses and classroom designs? 
 Yes 
 No 
 Don't know 
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13) What is the overall quality of e-learning content used in your organization? 
 Extremely boring/non-interactive 
 Somewhat boring/non-interactive 
 Somewhat engaging/interactive 
 Extremely engaging/interactive 
 Do not know 
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14) What percentage of the total training budget in your organization was spent in e-learning in 2003?
 
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15) Is your organization entrepreneurial in forming partnerships or consortia with other organizations, agencies, or institutions to offer new e-learning opportunities for your employees (e.g., new courses, programs, or credentials)?
 
 Yes 
 No 
 Don't know 
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16) This question relates to strategic planning for e-learning within your organization. 
  
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Do you have a strategic plan for e-learning?
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If you have a plan, did you help create it?
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If you have a plan, is it less than 2 years old?
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If you have a plan, is it a good one?
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If you have a plan, does it look more than 2 years into the future (i.e., beyond 2005)?
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17) Does your organization calculate return on investment (ROI) for e-learning courses, programs, or initiatives? 
 Yes 
 No 
 Don't know 
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18) Which training approaches are used in delivering e-learning within your organization? (Check all that apply)
 
 Blended: Combining Any and All Formats as Needed 
 Blended: Combining Drill/Memorization and Open Ended/Problem-Based Activities 
 Blended: Combining Face-to-Face and Online Activities 
 Blended: Combining Instructor-Led and Self-Paced Activities 
 Blended: Combining Synchronous and Asynchronous Technologies 
 Customized Online Learning Systems and Solutions 
 Instructor-Led: Using Asynchronous Technologies 
 Instructor-Led: Using Synchronous Presentations (i.e., virtual classrooms and Webinars) 
 Instructor-Led: Using Video Streaming of Lectures or Presentations 
 Self-Paced Learning with Minimal or No Assistance 
 Self-Paced Learning with Some Mentoring or Guidance 
 Self-Paced Learning with Some Team Collaboration or Feedback 
 Virtual Team-Based/Peer Collaboration 
Other:  
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19) Which of the following skills are currently taught by your organization through e-learning? (Check all that apply)
 
 Communication Skills 
 Computer Application/Software Skills 
 Computer Systems/Programming Skills 
 Customer Product Training 
 Customer Service Skills 
 Diversity/Cultural Awareness 
 Ethics 
 Executive Education/Development 
 Job-Related Skills 
 Management Development (Not Executive Leader) 
 New Hire Orientation 
 Personal Development Skills 
  Sales/Marketing Skills 
 Technical Skills/Knowledge 
Other:  
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Future Projections of Online Learning (please make your best guesses regarding the future of online learning)
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20) In terms if e-learning, which of the following skill areas will experience the largest growth in your organization during the coming decade? 
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21) Please rank the potential of e-learning in the following six skill areas during the coming decade (Note: 1 = low potential; 6 = high potential, using each ranking once). 
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22) How will your organization's spending in e-learning change during the next few years?
 
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23) Two years from now, what percentage of training in your organization will occur online? (please select one)
 
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24) How will e-learning be used in your organization in the next few years? (Check all that apply)
 
 Alternative to instructor-led (traditional classroom-based) courses 
 Follow-up to instructor-led (traditional classroom-based) courses 
 Sole source of learning 
 Supplement to instructor-led (traditional classroom-based) courses 
 None of the above: We will not utilize e-learning 
 Not applicable: Something else will emerge to replace e-learning in next few years 
Other:  
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25) From the perspective of your organization, what is the most significant e-learning issue or problem that must be addressed during the next few years? 
 Boring and low quality content 
 Cultural resistance 
 Fast changing technology 
 High costs 
 Insufficient management support and commitment 
 Lack of standards 
 Limited bandwidth 
 Limited organizational vision and planning 
 More hype than fact 
 Unethical vendors 
 Other:  
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26) What percentage of employee training in your organization is blended (i.e., courses that have online as well as face-to-face or conventional classroom components) today and how might this change in 3 years and in a decade?
 
  
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Percent blended training today (2004)
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Percent blended training in 3 years (2007)
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Percent blended training in 10 years (2014)
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27) What percentage of employee training in your organization is fully online today and how might this change in 3 years and in a decade?
 
  
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Percent fully online this year (2004)
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Percent fully online in 3 years (2007)
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Percent fully online in a decade (2014)
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28) What learning style(s) do online learning courses typically address today and what style might they most often address both 3 years and 10 years from now? 
  
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Style addressed today (2004)
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Style addressed in 3 years (2007)
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Style addressed in 10 years (2014)
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29) Which of the following should be developed to help improve online learner success? (Pick one)
 
 Better technology training programs 
 Better learning management systems to track employee progress 
 Better evaluation of employee achievement and satisfaction online 
 Better orientation sessions and tutorials for e-learning 
 Clearer reward systems and incentives for e-learning completion 
 Training that helps employees self-regulate their learning 
 Other:  
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30) Which of the following e-learning job areas will grow the most during the coming decade as a percentage? 
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31) In the year 2010, the typical online instructor will have:
 
 Little or no training to teach online 
 Some training to teach online 
  Extensive internal training within your organization to teach online possibly leading to a certificate 
  Extensive external training to teach online possibly leading to a certificate 
 Specific teaching degrees to teach online 
  Not applicable (e.g., we rely on self-paced e-learning with no human support) 
 Other:  
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32) For instructor-led online courses, which of the following skills will be vital for online instructors in 2010? (check all that apply)
 
 Online Counselor or Advisor 
 Online Course Developer 
 Online Evaluator or Assessor 
 Online Facilitator or Moderator 
 Online Lecturer or Instructor 
 Online Mentor or Coach 
 Online Program Coordinator or Developer 
 Online Subject Matter Expert 
 Online Technology Expert 
  Not applicable (e.g., we rely on self-paced e-learning with no human support) 
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33) Please check up to 4 of the following instructional approaches or strategies that will become more widely used in online corporate training during the coming decade. 
(Please select no more than 4) 
 Authentic cases and scenario learning 
 Coaching or mentoring  
 Debates and role play 
 Discussion  
 Exploration or discovery  
 Guided learning  
 Lecturing or instructor-directed activities 
 Modeling of the solution process  
  Problem-based learning  
 Self-paced learning 
 Simulations or gaming 
 Socratic questioning 
 Virtual team collaboration and problem solving 
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34) Which of the following will increase the most in use during the coming decade due to advances in Internet technology (e.g., extended bandwidth, wireless Internet, etc.)? (Pick one)
 
 Authentic learning experiences 
 Educational games and edutainment 
 Global collaboration and perspectives 
 Interactive simulations 
 Massive multiplayer online games 
 Multimedia presentations (e.g., sound, pictures, video, etc.) 
 Networking with field experts 
 Online mentoring and expert support 
 Reusable learning (content) objects 
 Two-way video conferencing 
 Other:  
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35) Which online learning technology will most dramatically increase in use during the next few years?
 
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36) Which one of the following technologies will most greatly impact the delivery of e-learning in your organization during the next few years?
 
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37) Which of the following methods will be used to deliver training in your organization in the next few years? (Check all that apply)
 
 Asynchronous Tools (e.g., discussion boards, surveys, Web links) 
 Blended (combining online and classroom) 
 Instructor-led Classroom-based Learning 
 Instructor-led Online Learning 
 Multimedia (CD-ROM, CBT, DVD) 
 Paper-based Correspondence 
 Peer-to-Peer Online Learning Networks 
 Satellite Broadcast 
 Self-paced Online 
 Streaming Video 
 Synchronous Tools (e.g., chats, instant messaging, virtual classrooms, Webinars) 
 Videotape 
 Virtual Reality 
 Wireless Technology 
Other:  
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38) Which area of e-learning do you see growing most rapidly in the next few years? 
 E-learning Content 
 E-learning Services 
 E-learning Technology 
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39) In the next few years, which aspect of e-learning will your organization focus most on? 
 Creation of e-learning content 
 Creation of e-learning tools and systems 
 Delivery of e-learning content 
 Evaluation of e-learning outcomes 
 Management of e-learning courses and programs 
 Strategic planning for e-learning 
 Other:  
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40) Will e-learning be the dominant form of training in your organization during the coming year?  What about in 2010, 2020, and 2030? 
  
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In 2004
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In 2010
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In 2020
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In 2030
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41) Rate the potential use of the following forms of online assessment and evaluation within your organization during the next few years. 
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42) In addition to learner assessment and course evaluation, how important will online surveys be to your organization during the next few years (e.g., in customer and employee feedback)?
 
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43) How will the quality of online learning be most effectively measured during the coming decade?
 
 Comparison of learner achievement with those in live or face-to-face classroom settings 
 Computer log data of student usage and activity 
 Cost-benefit analyses 
 Course completion rates 
 Course interactivity ratings and evaluations 
 Employee performance in simulated tasks of real-world activities 
 Employee performance on the job 
 Learner satisfaction questionnaires 
 Return on investment (ROI) calculations 
 Time to competency 
 Other:  
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44) How does e-learning compare to traditional (face-to-face) instruction in terms of course quality and employee learning outcomes today and how might this change 3 years from now and a decade from now?
 
  
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E-learning today (2004)
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E-learning in 3 years (2007)
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E-learning in 10 years (2014)
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45) In the year 2010, what overall statement might be said about the cost of e-learning courses compared to the cost of e-learning courses in 2004? Make your best guess.
 
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46) If you wanted to obtain a white paper or technical report related to e-learning during the next year, which content areas would you be most interested in? (Please select no more than 5 from the list below) 
 1. Blended E-Learning 
 2. Creation and Use of Reusable Learning Objects 
 3. Current State of Simulations and Gaming 
 4. Enhancing Interaction and Motivation Online 
 5. E-Learning Assessment and Evaluation (e.g., Return on Investment (ROI)) 
 6. E-Learning Course Design and Development 
 7. E-Learning Standards (e.g. SCORM, IMS) 
 8. Examples of Corporate-University Partnerships 
 9. Future Directions of E-Learning 
 10. How to Mentor Online 
 11. Implementing E-Learning Solutions 
 12. Incentives for Employees to Complete E-Learning Courses 
 13. Methods for Teaching Online 
 14. Selecting E-Learning Vendors 
 15. Strategic Planning for E-Learning 
 16. Summary of Research on E-Learning 
 17. Training the Online Trainer 
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47) Assume it is the year 2025, what will history say about e-learning? 
 The impact was so insignificant, few will remember it or write about it 
 For the most part, it was a waste of time, money, and resources 
 It was a just a passing fad 
 It had a positive impact in several key areas 
 It dramatically changed the world for the better 
 It led to many other training technologies and learning advances 
 Other:  
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48) Please describe an e-learning activity, resource, or emerging technology that might most directly impact your organization during the next few years (Please include relevant URL(s) or Web site(s), if possible).
 
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Final Comments and Requests for Final Report
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49) Feel free to list additional comments related to any of the items in this survey, especially regarding the future of e-learning. Actual e-learning stories and future e-learning predictions are welcome.
 
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50) If you would like to receive a free electronic copy of this survey report, please provide your email address in the space below. Note that 30 randomly drawn email addresses will receive free one year Pro memberships in SurveyShare. All others will be given a free Pro membership for 60 days to use as they wish. Providing a name for such accounts is helpful but not required.
 
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